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Welcome to Christmas Joy Market by Roman Sales Store! These Terms and Conditions govern your use of our website christmasjoymarket.com and your purchases of our festive holiday decorations. By accessing our site and making a purchase, you agree to be bound by these terms.

At Christmas Joy Market, we specialize in bringing elegance and lasting joy to your holiday celebrations through our carefully curated collection of artificial Christmas decorations including garlands, wreaths, and assorted festive items featuring themes like angles, animals, berries, and birds in various color schemes.

1. User Responsibilities

As a user of our website, you agree to:

  • Provide accurate, current, and complete information during the registration and checkout process
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the website only for lawful purposes and in accordance with these terms
  • Not reproduce, duplicate, copy, or resell any part of our site without express written permission
  • Ensure that any products purchased are used in accordance with their intended purpose and safety guidelines

2. Products and Services Description

Christmas Joy Market offers a range of artificial Christmas decorations including but not limited to:

  • Artificial Christmas Garlands and Wreaths
  • Assorted decorative items featuring berries, birds, animals, and angles
  • Products in various color schemes including Black (Black, Gunmetal, Pewter), Blue (Blue, Teal, Turquoise), Brown (Brown, Chocolate, Copper), and more
  • Bows and other festive accessories

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the colors and textures of our products.

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payment Terms

Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason. All orders are subject to product availability.

Pricing

All prices are shown in US dollars. We reserve the right to adjust prices at any time without notice, but changes will not affect orders already accepted.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

Shipping

We ship worldwide excluding some remote areas and parts of Asia. Shipping options include:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
  • Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment

Please allow 1-2 business days for order processing before shipment.

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. Our returns policy is designed to be straightforward and customer-friendly.

Eligibility

We accept returns and exchanges for most items within 15 days of delivery. To be eligible:

  • Items must be unused and in the same condition as received
  • Items must be in original packaging with all tags attached
  • You must provide the original order confirmation or receipt

Final Sale Items

Due to their personalized or seasonal nature, the following are considered FINAL SALE and not eligible for return or exchange unless damaged or defective:

  • Assorted or custom decoration sets

Return Process

To initiate a return or exchange:

  1. Contact our customer care team at [email protected] within 15 days of delivery
  2. Wait for authorization and instructions before shipping items back
  3. Securely pack the item(s) in original packaging with all tags and accessories
  4. Include a copy of your order confirmation
  5. Ship to the address we provide

Return shipping costs are the customer’s responsibility unless the return is due to our error.

Refunds

Refunds are issued to the original payment method within 5-10 business days after we receive and inspect returned items. Original shipping fees are non-refundable.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Roman Sales Store or our content suppliers and is protected by international copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. The Christmas Joy Market name and logo are trademarks of Roman Sales Store.

6. Limitation of Liability

Christmas Joy Market and Roman Sales Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our website or products
  • Any unauthorized access to or use of our servers and/or personal information
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, or similar that may be transmitted through our website

Our maximum liability to you for any claim related to these terms or your use of our website shall not exceed the amount you paid for the products in question.

7. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Washington, D.C. Any disputes shall be resolved in the courts located in Washington, D.C.

8. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the modified terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Roman Sales Store, 1318 35th Street Northwest, Washington, US 20007